Private Policy

At Marc Gianno, part of Ecocity Group, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.

  • Account Information: Login details if you create an account.

  • Order Details: Products purchased, order history.

  • Website Usage: IP address, browser type, pages visited, and interaction with our site (via cookies or analytics).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and customer support

  • Improve our website, products, and services

  • Send marketing emails (with your consent)

  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal data.
We may share your information with:

  • Delivery partners for shipping orders

  • Payment processors to complete transactions

  • Legal authorities if required by law or to protect our rights

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse website traffic

  • Personalise content

You can manage or disable cookies via your browser settings, but some features may not work properly without them.

5. Data Storage & Security

  • We store your data securely using industry-standard measures.

  • Payment information is processed securely and not stored on our servers.

  • We take all reasonable steps to protect against unauthorized access, disclosure, or loss.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Object to the processing of your data

To exercise your rights, email info@ourcases.co.uk. We will respond promptly within the timeframe required by law.

7. Marketing Communications

  • By signing up or making a purchase, you may receive marketing emails.

  • You can opt-out at any time by clicking the unsubscribe link in our emails or contacting us at info@ourcases.co.uk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any linked sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.
Please check periodically to stay informed.

10. Contact Us

For questions, requests, or concerns regarding your personal data:

📧info@marcgianno.co.uk
📍 West Midlands, UK

Address:
Marc Gianno

29 Hagley Rd

Birmingham B16 8QG
United Kingdom